iClips.net General FAQ

What is iClips?

iClips is the new face of Interactive Social Networking and Video Streaming.

iClips features will include: Original Programming, Live Events, User Pages, User-Uploaded Video, News, Music, Sports, content distribution, and much more!

All of this will be a part of our unique, cutting-edge Social Network and Virtual Environment.

Please stay in touch as we move increasingly closer the launch of the full version of The iClips Network.

I've signed up - what do I do now?

We would like you to spend time exploring the current features of iClips. Once you have familiarized yourself with the site, including the various pages, archived video, and other functionality, we would like to get some feedback. Please write to us using the contact page available on the site. All of your comments and suggestions will be used as a basis of improvement to make iClips as engaging and user friendly as possible.

Here are some things you can try:

• Check out our schedule and view any of our concerts live as we stream them

• Browse through featured content and archived concerts

How does the archived footage work?

Currently, we have a limited selection of archived material, this will continue to grow exponentially both through user uploaded content and through our original programming. On our main page, you can choose one of the archived footage links or one of the featured concerts. Sign in, click on the play button to start the video, or open the playlist by clicking the "Playlist" button to select an individual song title.

It won't let me log in, and I know this is the right username and password - what do I do?

Both usernames and passwords are case sensitive - be sure that you're using the proper case when typing in either your username or password. Also, if you used the same e-mail address for two different accounts with us, one or both accounts may have been purged with the reorganization of our database. If you continue to have problems, please contact support(at)iclips(dot)net.

I forgot my password and now I can no longer login to the website. What do I do?

For the time being, please contact support(at)iclips(dot)net.

My password doesn't work - what can I do?

If you have double-checked to make sure you are using the same username that you originally signed up with, have changed your password and are still not successfully connecting, then please contact us at support(at)iclips(dot)net.

Why am I being asked for personal information? What will you do with it?

We do not require much information, just your name, screen name, gender and birth date. iClips.net is still in the beta stage and we are looking for active users to help us test and refine The iClips Network. We are attempting to limit people with false identities who are attempting to use the iClips Network as a spam platform. See our privacy policy for more information about how we use personal information.